Refund policy
Exchange or return for store credit
We have a 14-day exchange or return for store credit policy, which means you have 14 days after receiving your item to request an exchange or return for store credit.
To be eligible for a exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange or return, or for any return or product-related questions, you can contact us at info@offstreetparking.shop.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.